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Parcel dispatch number (present in the confirmation e-mail and the delivery slip):
*
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Order or sales document number:
*
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Name and surname:
*
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Type of irregularity:
*
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Description of irregularity:
*
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Other information regarding the parcel contents:
Was the box damaged?
*
Was it possible for any third party to tamper with the package (in case of a damaged box or safety tape)?
*
Have you and the carrier prepared a damage report?
*
Notes:
*
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Your e-mail address:
*
Provide a correct email address
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Suggested claim processing method:
*
*
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Attachments (damaged parcel/products photo, agreement termination form). Any individual file must not be larger than 5MB. Formats allowed: *.gif, *.jpeg, *.pdf, *.tiff.